Real Store Reviews from Real Customers

Want to know what it’s really like to shop at DirectHomeMedical? We’ve been helping customers get the sleep and oxygen therapy products they need for over 20 years! Check out our latest reviews below--real feedback from people just like you, sharing thoughts on everything from delivery speed to customer service. We’re always listening and working every day to make your experience even better. Take care.

Awesome service and quality products

I had ordered a product twice the service representatives that help me were awesome professional put up with me And help me on all the days I called. They were very professional, pleasant and knowledgeable. Thank you so much. This is the place. I will be ordering all my products from resume the priced and quality products.

Verified Shopper

5 Stars from Verified Shopper

Finding what I needed was fast and easy. As always, delivery was quick!

Verified Shopper

So happy to have found this website!

I've been struggling to find a new place to order my CPAP supplies. One with a good website, quick shipping, and good prices. Direct Home Medical is all of that and more. I'm so happy to start purchasing all my CPAP supplies through them!

Verified Shopper

Headgear strap

I have been ordering from DHM for a while the prices are reasonable they ship out product quickly.

Verified Shopper

Great people

Honest and really take the time to make you feel comfortable since it is a large purchase

Verified Shopper

GREAT

JUST WHAT I NEEDED will come back

Verified Shopper

Seamless

Easy, fast and quick delivery! Excellent job everyone!

Verified Shopper

AWESOME!!

I had a great experience. Super fast shipping and good prices. I will use them again for my cpcp needs.

Verified Shopper

Great experience

I expected a knock-off, but got an OEM replacement at a much lower cost than previous replacements.

Verified Shopper

Chin strap received as ordered.

I received the product I ordered in a timely fashion for a reasonable price.

Verified Shopper

Favorite Cannula

These are my favorite Cannulas’s the only problem I have is the price ! I feel like they are overpriced.

Verified Shopper

Wonderful experience !!

Direct Home Medical has always been efficient! been dealing with them for years

Verified Shopper

Perfect!

I had a question before buying and the customer service replied clearly. It was easy to order; no need of a prescription and I received my order earlier than expected. I would order from DirectMedical again.

Verified Shopper

Great service!

After almost a year I needed a replacement pack of my Bongo rx prescription. It was filled immediately! So good to know I was able to fill it as needed.

Verified Shopper

4 Stars from Verified Shopper

Prior Website was easier to use

Verified Shopper

All around great experience

From the moment I ordered filters until they arrived, Direct Home Medical kept me apprised of the progress of my order. The communication is first rate and is the reason why I will continue to use them!

Verified Shopper

Part of Order Not Sent

I received at least 4 Thank you's with confirmations of order and total payment was taken for payment. However, it was not until the products were delivered was, I told that one item (item of same item) was on backorder and that the date was unknown! This is my first experience with this company, and this does not bode well for my ordering again.

Verified Shopper

Quick shipping and great item.

I ordered mouth tape to use with cpap. It arrived very quickly. Tape works well.

Verified Shopper

Awesome

Great prices and excellent customer service.

safecracker-38889

Prompt and accurate

Got the right part in good time, thanks.

Verified Shopper

Excellent quality

I needed nebulizer accessories and you came through for me. Thank you for my nebulizer pieces

Verified Shopper

Fast delivery

Easy convenient and fastest delivery

Verified Shopper

N

Super easy to order and received items rather quickly! Will order again!!

Verified Shopper

Shopping for supplies

It was so easy - thank you. I will use your website again.

Verified Shopper

Pulmones

Staff was awesome. They reached out to my provider and made the entire process very easy. Thoroughly explained available options. Great experience!

Breathing123

No complaints

Item was accurate, packaged well and came quickly. I recommend this company

Verified Shopper

Best company for oxygen supplies!

I’m particular about nasal cannulas and Direct Home always has my fav in stock..shipping promptly. Direct Home Rocks!!!

Verified Shopper

Great product

The product delivered is high quality and frankly exceeded my expectations.

Verified Shopper

5 Stars from Verified Shopper

Great experience and fast shipping

Verified Shopper

Fast packaging to get It on its way

Fast packaging & off to the carrier so its on the way to you

Verified Shopper

Smooth transaction

Never had a problem. Orders always delivered as expected and prices are good.

Verified Shopper

Received my shipment. Item (cpap mask) is perfect

Had some issues with the postal service but not the vendors issue. They got on it for me and located my package. It got delivered the very next day. The gentleman who called me was extremely professional. I sooooo appreciate the great service! Will order again!!

Verified Shopper

Easy to order, quick to arrive!

I got these masks for inhaler spacers. These had the cheapest shipping cost and they got here in less than a week- Awesome!

Kali-Ma

On time

Everything done as it's supposed to be

Verified Shopper

5 Stars from Verified Shopper

Quick, thorough and very good product

Verified Shopper

Always great

Been used this company for a few years now very quick service never had any issues love them! Highly recommend them!

Verified Shopper

5 Stars from Verified Shopper

Had what I needed at a reasonable price with prompt delivery.

Verified Shopper

Easy order, Speedy delivery

Exactly what I needed Received in less than 48 hours from order placement Will buy here again

FantasticFalcon-72804

Great company

Received the cannulas in exceptional time. Rey good products

evelzll

New Accessories for new BiPap

I ordered 3 items for my new BiPap to try and they shipped within a day and were received a few days after ordering. The items work great and I will order the same set for my husbands machine.

RiveraF

Easy and Fast

I have shopped at Direct Home Medical for many years and service has always been impeccable. The prices are great and the selection is good. I recommend them without reservation.

Verified Shopper

excellent and speedy service

I appreciated talking with a real person, not AI. The man I dealt with was knowledgeable and polite. The cannulas I ordered are ones I have ordered in the past. Excellent quality.

Verified Shopper

Great Products

Every time I order products from Direct Home Medical they promptly ship them to me, great service

Reviewer3273326997

Fast. Great seller

Needed it fast. Got it fast.

Verified Shopper

A good experience…

All went well. Timely, efficient, as promised.

Verified Shopper

Great Service

Item was what I expected, prompt shipping and delivery. ThankYou

Verified Shopper

Has the items I need

Easy to purchase and has the items I need.

Verified Shopper

O2 concentrator

Great and very fast service. Thank you

Verified Shopper

Great deals

Easy to find what I needed and also got a discount.

Verified Shopper

4 Stars from Verified Shopper

Haven’t received the order yet. Arriving Monday

Verified Shopper

Quick & easy and arrived early

The ordering experience was quick and easy. The items arrived early !!! Thank you

Verified Shopper

Great customer service!

I worked with Darlene and she was very professional and informative. My home oxygen concentrator was delivered in a timely manner. I will most definatley be buying all my supplies in the future. Thank you!

Verified Shopper

5 Stars from Verified Shopper

Shawn was very helpful, thorough and patient during our purchasing process.

Verified Shopper

Ordering supplies

Needed replacement sleep apnea supplies. Ordered nasal pillows and filters. The process was easy and affordable.

lnkalehu

Cannula

The ordering was easy but haven't received them yet. If I had known you had face coverings for lines I would have ordered them too.

Verified Shopper

Best online site for monthly medical supplies

Been using DirectHomeMedical for cpap supplies. Items ship quickly and order is always correct.

Verified Shopper

Water Chamber AirSense 11

Great prompt & quick service with great quality product. Will buy again and highly recommend.

Reviewer1365119478Lorri

Breathing better

I like shopping at Direct Home medical they have everything that I need and the price is right. I would recommend this company.

Verified Shopper

Quick and simple

All past filters have done the job.

Verified Shopper

Easy and Excellence

Needed to get a replacement cord. The process was seamless.

Verified Shopper

Happy order

Great experience very happy

Verified Shopper

Wrong address

Through no fault of DHM, UPS delivered the package to the wrong address. Fortunately, a day later, my neighbor brought it to me.

Verified Shopper

Returning customer

DirectHomeMedical is always quick, efficient, and a great value. The website is easy to navigate and well designed. Highly recommend!

Verified Shopper

Concentrators

Easy to order columns shipped right away

Verified Shopper

5 Stars from Verified Shopper

Professional and efficient

Verified Shopper

Wonderful

I had no problem on the site with nothing n it was easy to order n they had my products

Verified Shopper

Purchasing a mask

More info needed supporting pictures showing mask sizing! I don't guessing sizes.

Verified Shopper

FAST, EFFICIENT, GOOD VALUE .... and I'm happy.

ALL WENT WELL. Easy to follow their procedures. Good luck ... L. S.

Verified Shopper

Easy Peasy

Reordered what I needed, just a few clicks, free shipping, all good!

Verified Shopper

easy ordering

fast delivery! good product

Verified Shopper

Dreamwear

Excellent customer service and very quick turnaround. Heargear is pretty comfortable and the under nose cushion fits well. It does need to be replaced periodically or it will whistle due to air loss. I move my head around on my pillow a lot.

Verified Shopper

MY WAY

I like shopping with DirectHomeMedical I can order what I and it is here no problems . Thank.you DHM.

Verified Shopper

Eazy Peezy

For me it's easy to pick my product. Your site is great!

Verified Shopper

First time using this company

It was easy to place & complete my order. I paid for priority USPS shipping and the items were delivered a week later. Items arrived in perfect codition. Only drawback was there were no instructions on how to use my or attach the waist belt for my P2 premium backpack.and it is not just a common sense only goes on one way interpretation.

Verified Shopper

Great

Super fast shipping. Great service.

Verified Shopper

Rewards

I had a promo code for my purchase, but I wanted to can in a reward to help lower the cost. I want able to add the reward. Contacted the company, but haven't heard from them to de if I can get my reward back or add it to my purchase.

Verified Shopper

5 Stars from Verified Shopper

Always Awesome service thank you

Verified Shopper

Better than I expected

The product was delivered earlier than expected. I was told that it would arrive after the holiday but it came before so I was able to use it 3 days earlier. Also the cs was great.

Verified Shopper

Prompt convenience

I appreciate that I can get cpap supplies that my local store does not stock and shipping is always fast.

Verified Shopper

4 Stars from Verified Shopper

Was unable to purchase the item I wanted as it was out of stock but was able to order a (hopefully) good substitute instead. It was rated 4 1/2 stars rather than the 5 stars that the out of stock item was rated.

Verified Shopper

First time customer

Was looking for oxygen supply hoses in a length I was told is not available. Doing an online search revealed that not only were they readily available but at a very affordable price. Ordering and check out was quick and easy. It is three days until the promised delivery date and this morning I was told it will arrive in today's mail. Excellent overall transaction!

Verified Shopper

Arrived Ahead of Schedule

Good price and it arrived ahead of schedule.

Verified Shopper

Detailed ordering

My CPAP is older. When I went online to order everything was detailed by CPAP style with picture and it made the ordering very clear. Took away my fear of ordering a wrong item. Thank you.

Verified Shopper

My review

This is my first time using this service. Excellent experience exactly what I ordered. Arrived in a timely fashion.

Verified Shopper

Nebulizer supplies

I came to this website and ordered new supplies for our nebulizer it was great prices and quick delivery thank u

Verified Shopper

Great service and merchandise

I really needed a mask to protect my face from the nebulizer. It works great!

Verified Shopper

Wonderful Experience

I had never ordered from this company before but I’m glad that I did. No troubles at all. They kept me updated and shipping was fast. Parts that I needed for my nebulizer were just what I needed. Good quality and cheaper than others I looked at. Definitely will buy from again. Thank you so much.

Verified Shopper