Real Store Reviews from Real Customers

Want to know what it’s really like to shop at DirectHomeMedical? We’ve been helping customers get the sleep and oxygen therapy products they need for over 20 years! Check out our latest reviews below--real feedback from people just like you, sharing thoughts on everything from delivery speed to customer service. We’re always listening and working every day to make your experience even better. Take care.

5 Stars from Verified Shopper

Outstanding product and service

Verified Shopper

Good price

I have only ordered the nebulizer. Waiting for the arrival.

Verified Shopper

Fast Easy service

It was literally less than a week from order to delivery; website was easy to use to find the items I needed. Prices were excellent!

Verified Shopper

5 Stars from Verified Shopper

The service was very successful

Verified Shopper

What I needed fast

It's been harder to find this item so I was glad to find a supplier that had the nebulizer replacement tubes that delivered quickly.

Verified Shopper

home oxygen supplies

order arrived quickly and was well packaged. Items were the quality expected. Will do business with again. Thank you

Verified Shopper

Great deal fast shipping

Could not find what I needed at a reasonable price but did not find it till here. Will be shopping here going forward

Verified Shopper

Good choice

Product and price were exactly what I was looking for. I’d shop here again.

Verified Shopper

Excellant Customer Service

Great prices and fast delivery.

Verified Shopper

Best service, best selections

Total cpap & more supplies. Very kind customer care team. Responsive, quick, and made the whole experience a pleasure. 5 out of 5 stars!

Stevelinc

Great

Just want to say thank you so much! Great service, very freindly, and fast. Mike.

Verified Shopper

Good Selection

They had what we needed! Good prices.

Verified Shopper

Oxygen concentrator

I had a great experience with everyone involved and the product shipped fast. The staff were great and very informative and friendly. I would definitely recommend DirectHomeMedical.

Verified Shopper

Great service

I went online and looked for an item I wanted to order ( it took me longer to find what I needed ) but the online ordering process was smooth, Product showed up on time, very pleased with process.

Verified Shopper

CBO

Easy to find items with great pricing! Simple to place an order and confirm. Very fast delivery!!

Verified Shopper

mask me

you have an great service and very good products-thank you

Verified Shopper

Outstanding

US based support who went the extra mile! Thank you!

Verified Shopper

Great

I had been waiting for the local company to take care of my order, 6 weeks later nothing. I found this site had everything I needed and in a few days I had everything I needed! Thank you for quick and reliable service! I appreciate it!

Verified Shopper

Medical product order

Initially provided unfavorable review due to shipping delay. However, customer service was very prompt and attentive to resolve the issues.

Verified Shopper

5 Stars from Verified Shopper

Shipping was longer than expected.

Verified Shopper

5 Stars from Verified Shopper

I spent hours trying to find a small but very essential part for my cpap machine. Finally someone said to try your company. They located the part and shipped it quickly for which I am very, very grateful.

Verified Shopper

Breathing Fine

ordering was simple & quick; delivery was swift; breathing comfortably as always

Verified Shopper

Products and shipping was seamless

This was by far the easiest purchase of a product. Sent the right product on time and kept me informed until it arrived. Will definitely be purchasing again

Verified Shopper

5 Stars from Verified Shopper

Very quick. Easy to order

Verified Shopper

Last purchase

Easy online experience Fast free delivery

Verified Shopper

Easy

Placing order was easy. Product received quickly.

Verified Shopper

Shopping was. A breeze

Breath better with the parts I order thank you

Verified Shopper

Excellent Quality

This is a lot more flexible plastic it’s less likely to crack than the rigid plastic ones that are on the market so far so good for me. I will be re-ordering them again for my oxygen convert

Verified Shopper

Very helpful

Associate was very helpful in helping me return a wrong item from my order. Shipment arrived very quickly too.

Verified Shopper

Easy and fast

Found what I needed easy sent

Verified Shopper

Consistently, my go-to store for CPAP

I have been a customer for several years. Shipping and support are excellent. Prices are highly competitive, even considering insurance for local suppliers.

Code4wood

External battery charger

I have not used it, yet.. bit deliveryvwas quick..

Verified Shopper

CPAP supplies purchase

I have bought repeatedly through Direct Home Medical. Very pleased with purchases, products, and personal help when needed. Everything I have purchased arrived on time and well packaged.

Verified Shopper

Excellent customer service

I've been a customer for many years, and have found their customer service to be unfailingly well-informed and helpful. I've talked to the same people over the years, so they must treat their employees well.

SleepingInSeattle

Tubing

It was easy to order and shipping was fast would be ordering again

Verified Shopper

Inogen cart

Cart is very well made and light weight, holds concentrator well, very pleased with purchase

Verified Shopper

5 Stars from Verified Shopper

Very prompt shipping service. Got product delivered very quickly.

Verified Shopper

Just as described

Fits perfectly and works smoothly. Highly recommend

Verified Shopper

Always great.

Fabulous customer service. There’s always someone to answer my questions and everyone is so kind. Thank you

Verified Shopper

Easy travel

Still new to the equipment; but, so easy to lug along on trips

Verified Shopper

Phillips Opti Chamber Spacer

Thank so much, reordering my new spacer for my inhaler was so easy, fast shipping. Great experience.

Verified Shopper

great !

Care team was excellent, worked with me every step of the way. Wish there was a way to track my order.

Verified Shopper

On time

Was a very good experience. The mail time was 3 days and was the right product. I will use this site again for my CPAS filters.

Verified Shopper

Ratchoo

Very easy and professional.

Verified Shopper

no receipt

why is it that you put a packing slip in with the item but no receipt cause some of us may not have a computer or the printer is not working you won't save that much paper to make a difference.

Verified Shopper

Best Price In Town

I got my headgear for half the price of other places. First night was great! I did need to manually adjust the Expiratory Pressure Relief because it was difficult to breathe out. It was smooth sailing once I did. Big fan of the hose being connected at the top. I didn’t even notice it.

Catchingthezzzs

Sockean filters

Product availability was such a plus. Delivery was in a tinely manner without difficulty.

Verified Shopper

Nice product

Very fast shipping. Very satisfied.

Verified Shopper

Easy to find just what I wanted and a good price!

Looking for a cap to protect my hair from my cpap. Found just what I wanted and it was on sale. What's not to love?

LJaneHarris

Good selection

All the elements I needed were easy to find. Ordering was simple and the items arrived quickly.

Verified Shopper

good news

had a good experience with them

Verified Shopper

CPAP purchase

Excellent website, easy to navigate and clear pricing. Fantastic customer service on receipt of required prescriptions. I would definitely recommend this service.

Verified Shopper

Good customer service

A minor issue with supply was quickly resolved in a friendly manner

Verified Shopper

Flow meter

Timely service. Met expectations.

Verified Shopper

Great Outfit to do Business with!

Great website, phone information, attendant very knowledgeable. Shipment fast and packaging well done.

Verified Shopper

No Hassle Purchases - Prompt Shipping

They have the inventory that is for sale on their website and provide easy checkout/payment options.

Verified Shopper

Great service

The Customer Service was extremely helpful and corrected some problems that I had very impressed with the service yet. Nice young lady.

Fredmendiola

Great prices!

Has great prices, customer service, and good quality!!!!

debb54

Cpap supplies

Ordering was easy and shipping was fast

Verified Shopper

great customer service

great customer service and a great product

Verified Shopper

great service

surprised how fast it arrived.

Verified Shopper

Replacement hose and mask for Air mini

Awesome. Easy to place order. Device received within 4 days.

Verified Shopper

Service

First time customer. When ordering the lady had to put a Cohutta, Ga address which prevented order from leaving the plant. They had my number they could have called and asked about confirming the address. Have since resolved the issue, package is coming. Thing is I really needed one part that was ordered as soon as possible, which is why I had 2 day UPS. Hopefully delivery will not be an issue from now on. I will say though everyone was quiet helpful when I talked to them.

Verified Shopper

Good product and good service

The product was as described and arrived promptly. Shipping charges were reasonable for the small (but necessary) item I ordered.

Verified Shopper

Excellent

Shipment came early. Product was perfect .

Verified Shopper

Cannula order

Placing an order was great but then we were notified that it is out of stock. It has now been 2 weeks and it is still out of stock.

Verified Shopper

Easy!

Shopping was easy and I found what I wanted quickly. Shipping was fast and it arrived long before I expected it to. I will be back!

Verified Shopper

Cpap machine filters

Good prices. Fast delivery.

Verified Shopper

Excellent, quick, great communication notifications until item arrived!

My first time using this site. I ordered from them because they had the exact item I needed and I couldn't find it on other sites, unless I bought 50 of a nebulizer mouth kit. Here the product was excellent and authentic Sunset Health product, and I am using this site from now on. Thank you

Verified Shopper

The Products I Needed

I was able to quickly find what I searched for nearly everywhere in one store. I found them here, grouped together at a competitive price, and the purchase was simple. I received the entire order quickly. I couldn't be more satisfied.

Verified Shopper

Excellent, as usual. Thank you.

Excellent, as usual. Thank you.

Verified Shopper

Awesome experience

Perfect in every way! Thank you so much! Highly recommend!

Verified Shopper

Got what I wanted and got out.

Fast and efficient; just then way I like shopping to be.

Verified Shopper

5 Stars from Verified Shopper

Ordering very easy and quick receipt of goods

Verified Shopper

Quick and easy

I went to local medical equipment stores in my area and they did not have all the equipment I needed. Accessed other on line stores but they did not sell to US. Then I found this on line store and was able to buy the equipment. It was easy and and I have already received my order. Thanks.

Verified Shopper

Pleased Customer

All I spoke with were knowledgeable and patient with me regarding my questions. The pricing was a happy surprise. All future needs regarding my oxygen supplies will be given to Direct Home Medical.

Verified Shopper

Cannulas

Quick service, good products

NormS2351424894

Service was excellent

I had a great experience and had my order on time and correct. It was easy to find what I needed and stock up on needed supplies. Would highly recommend buying again.

Verified Shopper

Great price great shipping

Price was excellent, and the shipping was even better

Verified Shopper

5 Stars from Verified Shopper

I had a blast shopping online in your store !!! THE PRICES ARE THE BEST, SHIPPING IS FAST, WHAT ELSE NOT TO LIKE !!!

Verified Shopper

New face mask for Bipap machine

Fast service I had my new mask in 2 days, packed the way I expected to see them. Great service I will buy from them again!

Verified Shopper

Exceeded expectations

Easy to use and reasonably priced

Verified Shopper

CPAP everything

Great project selection and pricing.

Verified Shopper

Good transaction

Good product, priced right, delivered on time.

Verified Shopper

Information on products was well documented, updates on delivery were on the Amazon standard, and I felt safe with my order.

I easily found a superior filter for my ResMed 11 machine. Price I felt was pricey for such a small filter and units. But I understand medical pricing for today medical supplies are always high, but service from supplier far exceeds costs. Thanks@

Reviewer2305233885Walt

Easy Shopping

It was a good experience. Didn't take no time I found my product. Most of all I like the prices. Thank you for your fast service I will buy again S. Murray

Sherial1010

Quick service

My mask had came apart and put it together with super glue , holding my breath my replacement would be here in time !! Made it several days before it was due to come in !! Thank you so much !!

Verified Shopper

Easy to order

Easy to find the product I wanted and easy to order. Great quality product.

Verified Shopper

timely delivery

Prompt shipment. i did not realize I was getting 4 footers. Wanted 7 footers

Verified Shopper

Didn't expect to find teh part I needed but I did!

Have a filter cover for an older CPAP device that broke and thought I would check the internet to see if a replacement part was available. DirectHomeMedical had the part! Ordering, shipping and receipt was easy. Appreciate the service provided by DirectHomeMedical.

Verified Shopper

Great experience!

First time I have ordered from them. Excellent communication. Order arrived. Well packaged and on time.

Verified Shopper

All good

I've purchased filters and filter cover for the Rhythm P2, so far so good!

Verified Shopper

Very pleased

I ordered my mask the other day. I tried Amazon for the same thing and the wrong mask came. Then I tried another company. Both times it was a waste and left me frustrated. But you got me the right one in only a few days. Time matters when you don’t get good sleep because of a damaged hose or mask.

Verified Shopper