Real Store Reviews from Real Customers

Want to know what it’s really like to shop at DirectHomeMedical? We’ve been helping customers get the sleep and oxygen therapy products they need for over 20 years! Check out our latest reviews below--real feedback from people just like you, sharing thoughts on everything from delivery speed to customer service. We’re always listening and working every day to make your experience even better. Take care.

Easy Shopping

It was a good experience. Didn't take no time I found my product. Most of all I like the prices. Thank you for your fast service I will buy again S. Murray

Sherial1010

Quick service

My mask had came apart and put it together with super glue , holding my breath my replacement would be here in time !! Made it several days before it was due to come in !! Thank you so much !!

Verified Shopper

Easy to order

Easy to find the product I wanted and easy to order. Great quality product.

Verified Shopper

timely delivery

Prompt shipment. i did not realize I was getting 4 footers. Wanted 7 footers

Verified Shopper

Didn't expect to find teh part I needed but I did!

Have a filter cover for an older CPAP device that broke and thought I would check the internet to see if a replacement part was available. DirectHomeMedical had the part! Ordering, shipping and receipt was easy. Appreciate the service provided by DirectHomeMedical.

Verified Shopper

No Package Yet!

Package has not yet arrived. UPS is far more dependable than the USPS!

Verified Shopper

Great experience!

First time I have ordered from them. Excellent communication. Order arrived. Well packaged and on time.

Verified Shopper

All good

I've purchased filters and filter cover for the Rhythm P2, so far so good!

Verified Shopper

Very pleased

I ordered my mask the other day. I tried Amazon for the same thing and the wrong mask came. Then I tried another company. Both times it was a waste and left me frustrated. But you got me the right one in only a few days. Time matters when you don’t get good sleep because of a damaged hose or mask.

Verified Shopper

Great company!!

Great company, Great prices, Fast Delivery!!!

Verified Shopper

Excellent!

It was easy to find what I was looking for and delivery was quick.

Verified Shopper

5 Stars from Verified Shopper

Easy shopping. Simple service. Reliable delivery.

Verified Shopper

Home run!

I have used Direct Home Medical for quite a few years and i always get a good deal and fast shipping. Thanks again.

Verified Shopper

Had what I needed

Very good prices. Decent timing on delivery.

Verified Shopper

Easy to order

It was easy to make my order and it came quickly

EasyLlama-51473

Excellent Online Shopping Experience

I loved the price, the extremely fast shipping and the easy online shopping experience. I plan to visit DirectHomeMedical.com the next time I need CPAP supplies.

Verified Shopper

Needed equipment

I had to order and pay for some cannulas since my home oxygen company did not return three phone calls for supplies. The cannulas I ordered were received quickly thank goodness. At a reasonable cost as well.

Verified Shopper

5 Stars from Verified Shopper

Price was excellent and delivery was great. Love the product

Verified Shopper

nebulizers

Good price and just what I was looking for.

Verified Shopper

Fantastic

Quick help, friendly got what I needed

Verified Shopper

Right On

Easy to order, ships quickly, and ability to track.

Verified Shopper

Got here well and quickly

No problems except with hooking up, but that was answered by a phone call.

Verified Shopper

Perfect experience!

My order and shipping experience were just as promised!!! I will be happy to order from them in the future!!

Verified Shopper

Oxygen Nose Cannulas

Easy shopping on the website. I can get my supplies free with my local medical supplier but I choose to order and pay for the ones that I get from Direct Medical as I like the quality of these better. Fast shipping and I have never had a problem with my orders.

Verified Shopper

cpap mask

It came in (3) three business days, shipping was fast and it works fine.

Verified Shopper

Always a great experience

Excellent service from the time I was assisted through a chat to the online ordering process and delivery, I was very pleased.

Verified Shopper

Philips CPAP mask

Website good to find product and place an order without issues. Delivery came fast.

Verified Shopper

Reputable Company

Direct Home Medical e-mailed me the status of my order regularly. I received it today and I am happy with the product.

Verified Shopper

Easy and Correct

Shopping and ordering were easy and the correct items ordered arrived in a timely manner.

Verified Shopper

BF purchase

I always purchase product and never had an issue.

Verified Shopper

5 Stars from Verified Shopper

Fast service. Easy website.

Verified Shopper

5 Stars from Verified Shopper

Thank you for the great communications and quick shipping. Just an FYI -- I did end up ordering the wrong mask size due to ordering from my phone and the way product options are displayed.

Verified Shopper

Received what I wanted, arrived quickly

Not a large puchase, but reated with respect as if it was. The items work fine.

bobpark56

Awesome service and quality products

I had ordered a product twice the service representatives that help me were awesome professional put up with me And help me on all the days I called. They were very professional, pleasant and knowledgeable. Thank you so much. This is the place. I will be ordering all my products from resume the priced and quality products.

Verified Shopper

5 Stars from Verified Shopper

Finding what I needed was fast and easy. As always, delivery was quick!

Verified Shopper

So happy to have found this website!

I've been struggling to find a new place to order my CPAP supplies. One with a good website, quick shipping, and good prices. Direct Home Medical is all of that and more. I'm so happy to start purchasing all my CPAP supplies through them!

Verified Shopper

Headgear strap

I have been ordering from DHM for a while the prices are reasonable they ship out product quickly.

Verified Shopper

Great people

Honest and really take the time to make you feel comfortable since it is a large purchase

Verified Shopper

GREAT

JUST WHAT I NEEDED will come back

Verified Shopper

Seamless

Easy, fast and quick delivery! Excellent job everyone!

Verified Shopper

AWESOME!!

I had a great experience. Super fast shipping and good prices. I will use them again for my cpcp needs.

Verified Shopper

Great experience

I expected a knock-off, but got an OEM replacement at a much lower cost than previous replacements.

Verified Shopper

Chin strap received as ordered.

I received the product I ordered in a timely fashion for a reasonable price.

Verified Shopper

Favorite Cannula

These are my favorite Cannulas’s the only problem I have is the price ! I feel like they are overpriced.

Verified Shopper

Wonderful experience !!

Direct Home Medical has always been efficient! been dealing with them for years

Verified Shopper

Perfect!

I had a question before buying and the customer service replied clearly. It was easy to order; no need of a prescription and I received my order earlier than expected. I would order from DirectMedical again.

Verified Shopper

Great service!

After almost a year I needed a replacement pack of my Bongo rx prescription. It was filled immediately! So good to know I was able to fill it as needed.

Verified Shopper

4 Stars from Verified Shopper

Prior Website was easier to use

Verified Shopper

All around great experience

From the moment I ordered filters until they arrived, Direct Home Medical kept me apprised of the progress of my order. The communication is first rate and is the reason why I will continue to use them!

Verified Shopper

Part of Order Not Sent

I received at least 4 Thank you's with confirmations of order and total payment was taken for payment. However, it was not until the products were delivered was, I told that one item (item of same item) was on backorder and that the date was unknown! This is my first experience with this company, and this does not bode well for my ordering again.

Verified Shopper

Quick shipping and great item.

I ordered mouth tape to use with cpap. It arrived very quickly. Tape works well.

Verified Shopper

Awesome

Great prices and excellent customer service.

safecracker-38889

Prompt and accurate

Got the right part in good time, thanks.

Verified Shopper

Excellent quality

I needed nebulizer accessories and you came through for me. Thank you for my nebulizer pieces

Verified Shopper

Fast delivery

Easy convenient and fastest delivery

Verified Shopper

N

Super easy to order and received items rather quickly! Will order again!!

Verified Shopper

Shopping for supplies

It was so easy - thank you. I will use your website again.

Verified Shopper

Pulmones

Staff was awesome. They reached out to my provider and made the entire process very easy. Thoroughly explained available options. Great experience!

Breathing123

No complaints

Item was accurate, packaged well and came quickly. I recommend this company

Verified Shopper

Best company for oxygen supplies!

I’m particular about nasal cannulas and Direct Home always has my fav in stock..shipping promptly. Direct Home Rocks!!!

Verified Shopper

Great product

The product delivered is high quality and frankly exceeded my expectations.

Verified Shopper

5 Stars from Verified Shopper

Great experience and fast shipping

Verified Shopper

Fast packaging to get It on its way

Fast packaging & off to the carrier so its on the way to you

Verified Shopper

Smooth transaction

Never had a problem. Orders always delivered as expected and prices are good.

Verified Shopper

Received my shipment. Item (cpap mask) is perfect

Had some issues with the postal service but not the vendors issue. They got on it for me and located my package. It got delivered the very next day. The gentleman who called me was extremely professional. I sooooo appreciate the great service! Will order again!!

Verified Shopper

Easy to order, quick to arrive!

I got these masks for inhaler spacers. These had the cheapest shipping cost and they got here in less than a week- Awesome!

Kali-Ma

On time

Everything done as it's supposed to be

Verified Shopper

5 Stars from Verified Shopper

Quick, thorough and very good product

Verified Shopper

Always great

Been used this company for a few years now very quick service never had any issues love them! Highly recommend them!

Verified Shopper

5 Stars from Verified Shopper

Had what I needed at a reasonable price with prompt delivery.

Verified Shopper

Easy order, Speedy delivery

Exactly what I needed Received in less than 48 hours from order placement Will buy here again

FantasticFalcon-72804

Great company

Received the cannulas in exceptional time. Rey good products

evelzll

New Accessories for new BiPap

I ordered 3 items for my new BiPap to try and they shipped within a day and were received a few days after ordering. The items work great and I will order the same set for my husbands machine.

RiveraF

Easy and Fast

I have shopped at Direct Home Medical for many years and service has always been impeccable. The prices are great and the selection is good. I recommend them without reservation.

Verified Shopper

excellent and speedy service

I appreciated talking with a real person, not AI. The man I dealt with was knowledgeable and polite. The cannulas I ordered are ones I have ordered in the past. Excellent quality.

Verified Shopper

Great Products

Every time I order products from Direct Home Medical they promptly ship them to me, great service

Reviewer3273326997

Fast. Great seller

Needed it fast. Got it fast.

Verified Shopper

A good experience…

All went well. Timely, efficient, as promised.

Verified Shopper

Great Service

Item was what I expected, prompt shipping and delivery. ThankYou

Verified Shopper

Has the items I need

Easy to purchase and has the items I need.

Verified Shopper

O2 concentrator

Great and very fast service. Thank you

Verified Shopper

Great deals

Easy to find what I needed and also got a discount.

Verified Shopper

4 Stars from Verified Shopper

Haven’t received the order yet. Arriving Monday

Verified Shopper

Quick & easy and arrived early

The ordering experience was quick and easy. The items arrived early !!! Thank you

Verified Shopper

Great customer service!

I worked with Darlene and she was very professional and informative. My home oxygen concentrator was delivered in a timely manner. I will most definatley be buying all my supplies in the future. Thank you!

Verified Shopper