Real Store Reviews from Real Customers

Want to know what it’s really like to shop at DirectHomeMedical? We’ve been helping customers get the sleep and oxygen therapy products they need for over 20 years! Check out our latest reviews below--real feedback from people just like you, sharing thoughts on everything from delivery speed to customer service. We’re always listening and working every day to make your experience even better. Take care.

5 Stars from Verified Shopper

Very pleased Definitely recommend

Verified Shopper

Quick and easy

Ordered a reservoir and a part and both shipped very quickly

Verified Shopper

Clap face mask

Quick, precise and shipped fast, thank you.

Verified Shopper

Quick and easy

Found exactly what I needed. It was shipped quickly and arrived when promised.

A.Zimet

Easy experience

Easy to figure out what I wanted and how to buy at the best value. Only place I will call for my cannulas

Verified Shopper

Easy Process

I like the ease of ordering on your website and appreciate the discount when doing so.

Verified Shopper

Outstanding

Great price, Super fast shipping doesn't get any better

Verified Shopper

Excellent

Excellent product, price, fast shipping and received undamaged.

Degross

Easy Peasy!

Ordering process was a breeze. Super easy and quick check out. Got my order when promised with tracking along the way. Thank you.

Verified Shopper

5 Stars from Verified Shopper

Fast shipping and item as described

Verified Shopper

Great product

Great prouduct works great on my hand held oxygen macine

Verified Shopper

Fast service

Very easy to order and quick delivery.

Verified Shopper

Mask

I received my mask and it was brand new and exactly what I ordered!

Verified Shopper

Always great and on time

No complaints here!! I always get my head gear on time, and the best part is HSA payments are accepted!!

Verified Shopper

CPAP replacement item found at Direct Home Medical

When requesting a replacement CPAP cushion, we found that the equipment was outdated as of the end of 2025 and replacement parts were unavailable from the original vendor. Direct Home Medical had the part we needed and saved us the cost ($170) of having to buy a new system.

Verified Shopper

Excellent Shopping Experience

We have been ordering from Direct Home Medical for quite some time now and always have a positive experience. Selection for what we need is good, price is great - especially w/ special offers and free shipping. Thank you!

PK2026

So clean filters

Great product at good price

Verified Shopper

Excellent purchasing experience

My Lumin LM3000 arrived on time, as described, well packed. I was informed all the time of shipment tracking updates. My machine works perfectly, it exceeds my expectations.

Verified Shopper

PARI LC Sprint Reusable Nebulizer Cup & Tubing:

Shipping was just a few days. I love the new PARI LC Sprint Reusable Nebulizer Cup & Tubing. It works so much better than the one that came with the Drive Power Neb Ultra package. At first, the small blue flap that covers the exhale vent was bent open, and too much medicine escaped before the exhale. But after a 5-minute boil to clean the PARI LC Sprint, we let it dry with the flap side facing down. Tonight, when I used the nebulizer, it made a perfect seal against the exhale opening. The unit works flawlessly, reduced treatment time, and gave me more medicine without the usual waste. I like working with your company. DENNIS

DIAD

Got my Answer

Received great care, thru email, Emilee, and over the phone, sorry I don't remember the name of the Care Team member that helped over the phone. Both of the Care Team individuals gave me the same answer to my inquiry about the heated tube for my CPAP machine, boom done...not more endless inquiry from other sources that weren't helpful. Your prices beat theirs as well and my order arrived promptly. Thank you Care Team, Thank you Direct Home Medical! Vic

Verified Shopper

No complaints

Great job all around five stars

Verified Shopper

Fabulous Company

Always easy to find what I need on the website. I've been a customer for several years. Always a smooth purchase and FAST shipping.

PuzzledGoose-16137

Great

Direct Home Medical is always great to depend on. Great prices, customer service and always delivers on time!! Chris H

Verified Shopper

First time customer

Product was as described and the cost was better than any other pharmacy. I will buy from them again.

Verified Shopper

Great customer service

I appreciate the customer service. I called them and they took care of my needs

Verified Shopper

Fast, Efficient, and Convenient

I had an old CPAP Machine that gave a warning that the motor exceeded its life expectancy so I was pressed for time not know how much longer it would last. My new pulmonologist sent a prescription to Apria. After a month and several follow-up calls they cancelled my order without warning, saying my insurance required a new or original sleep study as proof of need. I've been using a CPAP for 18 years. I told Apria that due to my high deductible I'd have to pay out of pocket anyway and we're at the end of the year so going through my insurance first was an unnecessary waste of time. They didn't listen due to their inflexible process. I had dealt with Direct Home Medical for other supplies and was pleased with their service so I asked my pulmonologist to send the prescription which I uploaded to their site to get a new CPAP which arrived in less than 5 days! I was in need and they came through quickly without the added unnecessary bureaucracy typical of most DME suppliers.

Verified Shopper

MED SUPPLIES

Excellent service. Product as described and deliver was on time.

Verified Shopper

DELIVERY TIME

The delivery time ****. My order has yet to arrive.

Verified Shopper

Nebulizer mist mouth piece

They are exactly what we wanted. Thank you for carrying this model.

Verified Shopper

Arrived quickly too!

I appreciate being able to purchase a modestly priced bag tag for my carry-on CPAP. The guidelines are printed right on the back if there should ever be any question.

Verified Shopper

Relief!

Very happy with purchase!

Verified Shopper

Review for PARI LV PLUS

Wonderful, thank you for sending, just as you promised.

Verified Shopper

WEB SITE SEARCH NOT USER FRIENDLY

IT TOOK MUCH MORE TIME THAN IT SHOULD HAVE TO FIND THE ITEMS I ORDERED

Verified Shopper

OXYGEN POWER SUPPLY

Communication and timeliness exceeded my expectations. Great company to shop with. Dependable and honest.

Verified Shopper

Satisfied

Finding and ordering CPAP supplies was as fast and easy as always, as was the shipping. Will continue shopping with DHM in the foreseeable future. They carry supplies for the Airsense 11 that my local supplier doesnt even know exists, and at a better price. Excellent!

Verified Shopper

Great experience

Had my cpap mask on sale. Great price.

Verified Shopper

Great customer service

I forgot the young lady that took my order, but she was as nice as she could be. I don’t remember her name, but it’s just nice to talk to customer service where they’re at the location of the company in New Hampshire. I told her I’ve been there and really enjoyed it. Nice people really make a difference.

Verified Shopper

Correct items and fast delivery

Web site was easy to use and delivery was quick.

Verified Shopper

I received all the products I ordered.

No problems. Thanks, Chuck

Verified Shopper

Very fast delivery! Thank you.

Just what I needed And on time delivery.

Verified Shopper

Very Accommodating

The Website was easy to navigate and order. This website was very accommodating to me. I ordered my item and it arrived very quickly after.

Verified Shopper

5 Stars from Verified Shopper

fast and accurate perfect product

Verified Shopper

Good Vendor

I had no issues finding the product I wanted. Quick shipping. Easy transaction overall. A++

MaltaMan

Experience was fine but tubing not the same as before.

The original tubing was thicker and less apt to kink so soon. When my order arrived I saw it was made thinner. I paid a higher price for thicker. Not the fault of Direct Medical.

Verified Shopper

Long wait time.

The online shopping for my products was great. The wait time before I receive my product, not so great.

Verified Shopper

Great products and fast shipping

Placed my order and received it very promptly.

Verified Shopper

Great company great people

The items they handle is important to use the end user and they are always taking the time to make sure we have the right items to effectively treat our problems I have a high level of trust with there customer service people and for that I thank you

Verified Shopper

My CPAP Supplies

Found what I needed quickly. Easy to order. No Rx needed. Fast shipping.

Verified Shopper

Chin strap

I ordered the product which works well and it was quick to ship. Great job.

Verified Shopper

Finally!

After years of trying to find this particular mask, I finally located DirectHomeMedical. Thank you for offering such a good price!

Verified Shopper

Almost got it right

Sent wrong product at first. They were however quick to rectify.

Verified Shopper

Quick shipping.

Quick shipping, but I wish the price was a little cheaper.

Verified Shopper

Overall great experience

Quick shipping and no issues!

Verified Shopper

Great!

EZ ordering, fast delivery

Verified Shopper

Perfect

The right part, delivered quickly. I can recommend Direct Home Medical for your CPAP needs. These days, very difficult to find reliable companies. Direct Home Medical is legitimate and efficient!

JosephN1817115932

Great servic

Great discount…quick delivery

Verified Shopper

Recommend

Easy to order and fairly prompt delivery.

Verified Shopper

SoClean adapter

Needed the connection to the SoClean machine to clean my mask and hose without touching my ResMed 11 CPAP machine and I got the right part. Great price and fast delivery.

Verified Shopper

Not the right size

My fault. I picked small but thought it was regular. Already ordered a large.

WanderingCamel-66979

5 Stars from Verified Shopper

Fast delivery. Power pack works perfectly and was able to use my COAP again

Verified Shopper

5 Stars from Verified Shopper

Fast and accurate service

Verified Shopper

Fast Service

No problems with the order. Was able to install filters based on a YouTube video.

Verified Shopper

Not available on Amazon

This was easy , found exactly what I was looking for and at an affordable price. It was imperative we receive these quickly and we did ! Thank you

Verified Shopper

Couldn't ask for better service

Items I ordered were a great price, shipping was absolutely reasonable and they were shipped and delivered In a very timely manner. If I ever need anything again, I will definitely be a repeat customer. Thank You!

Outlaw-525

Good price on just what I needed.

I bought the tubing etc. for my nebulizer machine. They made a quick delivery to me. Thank you

Verified Shopper

Water traps are a major improvement.

Without traps, water in nose and gurgling sound. With traps, no water, but humidity, silence.

Verified Shopper

REASONABLE PRICES

Thank You very Good Customer SERVICE, AND TRACKING OF DELIVERY. I WILL BE ORDERING IN FUTURE WHEN NEEDED

Verified Shopper

C pap wipes

A good product at a fair price. Wish everything was that way. Thanks

Verified Shopper

Easier, better than expected

Gathered my options for a travel CPAP, and found the best deal for me at Direct Home Medical. Found what I wanted with a travel case, power cords, and hoses for the best price. Sent in my RX. Recieved my snazzy little 510, with my exact pressure already set, very quickly.

GreybullRiver

Exceptional experience

Super fast shipping and excellent pricing! Thank you@

Verified Shopper

Great service

Great, ordering was easy and receive order quickly.

Verified Shopper

Great experience

Ordered some cannulas in various lengths and qty’s. My order arrived today. A day earlier than expected and all was correct as usual. This company has ALWAYS been spot on for me so I will most definitely be coming back again and again. Tks for your accuracy and professionalism. Very much appreciated.

Verified Shopper

Filter for Milenium m10

Excelent seller, prompt shipping and great price

Verified Shopper

Five Starts, Except Free Shipping

I ordered the mask on Sept 8th with free shipping. It was sipped on the 10th. Then it sat at the Pontiac, MI Distribution Center for 10 days. I received the package on Sept 25, only after making a round trip Indianapolis. I give my order 4 stars only because when I ordered it; the estimated arrival date was Sep 14th.

Verified Shopper

Great company

I have bought fromn DirectHomeMedical several times. They have great prices on what I buy and their service is fast and well done.

Verified Shopper

Great help and service

Dennis was very helpful getting the correct parts I needed

Verified Shopper

CPAP SUPPLIES

The mask and headgear I ordered were delivered in a timely manner. I was highly impressed.

Beautiful5023

Excellent what I needed

Ordered on line delivery was very quick.

Verified Shopper

Ease of ordering

The site was great, ordering was easy and shipping was fast.

Verified Shopper

5 Stars from Verified Shopper

packaged securely ,and fast shipping

Verified Shopper

Supple

It was so easy to navigate the website and was able to find what I needed right away.My order was here the next day. I recommend ordering from this company

Verified Shopper

Good selection and fair prices

I buy my CPAP supplies out of pocket because it's cheaper than what my insurance co-pay would be. I've always had good luck with Direct Home Medical. They have a good selection of products for my bedside and travel CPAP machines, and the prices are always reasonable. I appreciate that they offer free shipping at a reasonable threshold, and the shipping is really fast. My last order arrived in 3 days with their standard shipping.

dwohl

Easy to buy

I needed to update my oxygen supplies, I need new supply lines and cannulas. I have worked Direct Home Medical in the past, they had the widest variety of supplies.

Verified Shopper

Excellent

Was what we needed to replace old one

Verified Shopper

They were very easy to order from

My supplies came rather quicker than expected.

Verified Shopper

Cpap mask

Fast delivery accurate merchandise

Verified Shopper

Breathing Treatment Machine Mask

It was a very easy transaction and I got exactly what my friend needed!

Verified Shopper

A good company

I found this company was terrific to deal with. Their prices were good; they were very efficient in accepting the order and delivering it on time.

Verified Shopper

5 Stars from Verified Shopper

always very helpful and polite. great vendor to work with.

Verified Shopper

Oxygen tubing

My order was processed quickly and shipped the next day. It arrived in good order a few days before the estimated delivery date. It is a pleasure doing business with you.

Verified Shopper

Got it quick

Got my purchase quickly. Just a couple days

Verified Shopper