Real Store Reviews from Real Customers

Want to know what it’s really like to shop at DirectHomeMedical? We’ve been helping customers get the sleep and oxygen therapy products they need for over 20 years! Check out our latest reviews below--real feedback from people just like you, sharing thoughts on everything from delivery speed to customer service. We’re always listening and working every day to make your experience even better. Take care.

Great service and products

DHM is very helpful and kind. Staff are informative and easy to work with. First rate products.

Verified Shopper

Jumping the gun.

You offer a survey before the product arrives. Looks like a bone head is in charge.

Verified Shopper

Fast and easy

Price was right too. Package showed up early

Verified Shopper

Pat

I received the order in a short time. They are great. Im very happy with the Co snd the product.Thank You

Patchri

Price

Best price. Fast shipping!

Verified Shopper

New order

Great customer service and shipping response.

Verified Shopper

A OK

everything arrived on time. Thank You

Verified Shopper

Oxygen supplies

I have always had great service from Direct Home Medical. They have good prices, fast service and a good selection of products. Thank you DHM.

Verified Shopper

Soft cannula

Easy website shopping. Great product! Best on I have used. And they were on sale!

Verified Shopper

Solid mask

Using the website it's pretty easy. Took advantage because of the discount and probably got the mask I needed for my air mini! I've always been happy with direct home medical

Verified Shopper

Got me what I needed

Awesome. Just what I needed.

Verified Shopper

SUPPLIES

I always have a positive experience.i receive y orders in a timely manner. Great quality

Verified Shopper

Great prices quick delivery

Great prices quick delivery

Verified Shopper

Great service

The delivery and product received was awesome! The website gave me plenty of options to choose from and I plan on ordering again soon.

Verified Shopper

Great experience

Everything was great. The price, the shipping, and the product. Thank you.

Verified Shopper

Shopping with DirectHomeMedical.com

Working with them was a pleasure. Excellent and responsive customer service along with fast shipping. I'd use them again.

Verified Shopper

Good Job!

Always a good experience with Direct Home Medical. "They offer an easy online ordering process, nice prices, good communication, and fast shipping." Thanks!

Verified Shopper

Products from Direct Home Medical

I have ordered many times from your company and I have always been exceptionally satisfied.

Gunville

Red Chin Strap

Excellent equipment. Holds mouth shut without any pressure on jaw joint.

Verified Shopper

Cannula extra soft

I used to buy these on Amazon and then they stopped selling them. I was very happy to find these thru this company. Very happy they will automatically come to my home.

Verified Shopper

Cpap filters

Great pricing and availability

Verified Shopper

Great

Very happy with the service. This was the 3rd time I have worked with DirectHomeMedical, and each time is the same. Great! Thank you DirectHomeMedial John Neff

Verified Shopper

Igo2 Batteries

Left an urgent message when they were closed. Response was fantastic and my concern was immediately addressed.

Verified Shopper

Perfect!

Got a couple spare parts for my cpap machine in case of breakage. Items shipped quickly and were genuine oem parts.

Verified Shopper

Easy and quickly delivered.

Easy and delivered quickly. Good price.

Verified Shopper

Order shipped fast!

Order was processed and moving fast. Arrived packed safe and secure.

Verified Shopper

CPAP Supplies

I have been using Direct Home for several years. I am always impressed with the customer service and support I receive. Thank you.

Verified Shopper

Thanks

Ordered and received the package within a week

Verified Shopper

Prompt service

Ordering the product was simple online and delivery was within a few days as promised.

Verified Shopper

Good product, packed well

Took a week to arrive, wish it could have been sooner.

Verified Shopper

Air is good

my wife is in need of oxygen supplies and Direct home medical has been a good avenue to receive them My thanks to your group

Verified Shopper

never dissappointed

fast shipping, always my go to place

Verified Shopper

Salter nose canula

The order arrived quickly and packaging was secure when delivered. This will be my go to place for ordering instead of through his Oxygen company as they try to send more line every time that we don't need. Would recommend.

Verified Shopper

Perfect

Thank you, I got exactly what I needed

Verified Shopper

5 Stars from Verified Shopper

Very pleased with your service from beginning to end.

Verified Shopper

Grand 66

I like to order my supplies from Direct Home Medical no hassle I’d rather pay out of pocket than deal with insurance co

Verified Shopper

Nebulizer Kits

This was my first order with Direct Home Medical. The timeframe between ordering and delivery was exceptional!! Everything from ordering to receiving the merchandise was smooth!! Thank you!!

Verified Shopper

Prompt delivery

The delivery was prompt. I haven't tested the new oxygen cylinder yet. Direct Medical apparently is now handling replacement parts for Bellascuro EPLOR personal oxygen concentrators but unfortunately ( and not Direct Medical's fault) Bellascuro's website isn't making that clear, nor are they replying to phone messages or emails. Sloppy at best on their part and led to me flying with an oxygen cylinder that needed replacement. Maybe Direct Medical should push their partner to do a better job. They themselves do fine.

Verified Shopper

Best service always!

I like to use this website to order my supplies because I can easily pick which equipment I need and just click and it’s on the way. Whenever I have had a question, you get a response from someone who knows what they are doing!

Verified Shopper

Order is always accurate and on time

I've been a customer for 5 years. satisfied from the beginning.

Nitropoppop

Nebulae cups

Came faster than I thought very nice

Verified Shopper

Cpap supplies

Excellent selection service and delivery. Thank you !

Verified Shopper

Great nebulizer

I’ve use Pari nebulizers for several years and have been very satisfied. Stepped up to the pari lc star and it definitely makes a difference for me. Absolutely worth the extra money. Takes a bit longer as it breaks up the solution into smaller droplets. Seems to get further into my lungs and I feel like my lungs stay open longer and my breathing is easier.

CovidLungs

I'd order from here again

It was easy to find what I was looking for. Price was decent and my package was delivered in under week. I'd ordered from here again.

Verified Shopper

Quick and easy

Time to buy another mask, looked up my previous order, re-ordered, already have my mask in hand. Doesn’t get much simpler than that.

Verified Shopper

Excellent experience

Great price, clear communication, fast shipping

Verified Shopper

Great

Great products, prices and service!

Verified Shopper

5 Stars from Verified Shopper

When I finally found what I was l Iooking for, I was very excited to get it! I came and was exactly what I hoped for!

Verified Shopper

Order came quickly and was exactly as expected.

I’m very pleased with my order and will be ordering again in the future.

Verified Shopper

Exactly what I needed.

Easily found the item needed and it arrived within stated timeframe.

Verified Shopper

The right mask!

I never had a cpap like this one. I like the nasal mask the best. This one does not leak air and I like that.I have been a cpap wearer since the year 2000. I also tried pillow mask but this one is nice.

Verified Shopper

Meets expectations

Everything was exactly what I expected. The quality was good and everything fit perfectly. Shipping time was reasonable and communication very good.

Verified Shopper

Great Experience

Hello From start to finish was a great easy experience. The 2 representative I spoke to on different occasions was very knowledgeable and had excellent customer service! I will definitely recommend and be shopping again here. Thanks

Verified Shopper

5 Stars from Verified Shopper

Very easy to ordering online

Verified Shopper

Hassle free fast delivery

They ship fast. Product is always as described and priced competitively. Website and checkout are easy to use.

Verified Shopper

Nasal Cannula

They were soft and comfortable

Verified Shopper

straightforward experience

easy to do research and to order.

Verified Shopper

Portable oxygen machine

I got the unit delivered on time, and it worked as described. Thanks so much.

Verified Shopper

Very good experience

Very good experience. Easy ordering. Quick turn around.

Verified Shopper

Very satisfied

I was satisfied worth my product and was pleased with the price. Cheaper than Amazon. Thank you!

Verified Shopper

Quick service

Easy to order and arrived very quickly.

Verified Shopper

Great

Fast and easy everything was

Verified Shopper

Excellent service!

So thankful I found this company and the ability to put this item on subscription so I don’t have to remember to reorder!

Verified Shopper

Very fast delivery. Product in perfect condition.

Very fast delivery. Product in perfect condition.

Verified Shopper

Fast and Cost Effective

Found this provider on line. Best price for the product and a substantial cost savings over other sites.plus, shipping was fast.

Verified Shopper

5 Stars from Verified Shopper

Website and ordering was easy to navigate. Service was very prompt & product is as advertised. Also, pricing was very reasonable.

Verified Shopper

Excellent

Found what I needed at a good price and got it in a short amount of time

Verified Shopper

Fast shipping

Product was exactly as described, and shipping was super fast.

Verified Shopper

Quick and easy!

Had wanted I needed in stock and arrived very promptly.

Verified Shopper

Mask strap

Very good product and reasonable price.

Verified Shopper

Just OK

I ordered green oxygen tubing and received clear. Even the invoice said green. Shipping speed was good.

Verified Shopper

Good Price/Fast Shipping

Good Price Fast Shipping

Verified Shopper

Quality Product & Fast Shipping

Easy ordering, quality products and shipping is speedy. My "go to" for home health!

Verified Shopper

Excellent

First time to use this site and found prices to be fair and it was easy to use

Verified Shopper

Carry case for Carie unit

New strap was not as good as original. Glad i saved the old one

Verified Shopper

Great Service & Supplies

Been ordering from here for a while now and am never disappointed on their selection of products and amazing customer service. Keep up the amazing work!

VibrantAnn

WOW!

Much better than any company that's served my needs before! Super pleased!

Verified Shopper

Very satisfied first-time customer

Finding the items I needed was easy and the price was reasonable and the shipping price and speed refreshingly fast! I will definitely be a returning customer! :)

Verified Shopper

Good prices, quick free shipping

Easy to find and shop CPAP supplies (and machine - I bought my AirMini on this site for an excellent price). Shipping is quick and 30-day returns is excellent. I just wish they got rid of "**** sale" and instead have lower prices all the time. I literally delay my purchases until their one of many sales. Not that I have to wait too long, they happen all the time.

Verified Shopper

htye were very responsive to my issue

I had accidentally ordered 11 of one item.nSo I emailed them right away and within a day they had resolve the issue and refunded my money!

Verified Shopper

Direct home medical

I ordered 3 vortex inhaler spacers for my Albuterol medication. They were shipped out super fast and I got them in 2 days. They work well and are very good quality. I will definitely purchase again. Thank you for such great customer service and support.

Verified Shopper

Easy ordering

The site was easy to use and to order from.

Verified Shopper

Nice, prompt delivery

Got the small item I needed inexpensively and promptly shipped & rec'd. Thanks. As described.

Janie1970914388

First time ordering from Direct Home Medical

I was greatly pleased with my ordering for the first time with District Home Medical. I ordered a new mask and filters for my C-PAP and was very pleased with the pricing and the speed of delivery. I even put in a subscription for the mask for every 12 months. Thanks for being there to help me.

Verified Shopper

Reasonable prices, Fast Delivery

Nice to find a resource to provide medical needs at reasonable prices..

Verified Shopper

Best in the Nation for CPAP Supplies

I have been getting my CPAP machines and supplies from Direct Home Medical for over ten years. I still price check before I place my orders but DHM continues to offer the most cost effective pricing as well as superior customer service. This is what keeps me being a loyal customer 1) Competitive pricing 2) Great customer service 3) Fast shipping

Verified Shopper

GREAT PRODUCT AND SERVICE!

Easy to purchase and fast shipping!

Verified Shopper

Great Experience

Easy to find what I needed and was able to order in a jiffy!

Verified Shopper

New CPAP machine purchase

The sales person helped me find the correct CPAP machine and mask and provided me with good tips for a new user.

Verified Shopper

Excellent service

Excellent prices and exactly what I was looking for.

Verified Shopper