Real Store Reviews from Real Customers

Want to know what it’s really like to shop at DirectHomeMedical? We’ve been helping customers get the sleep and oxygen therapy products they need for over 20 years! Check out our latest reviews below--real feedback from people just like you, sharing thoughts on everything from delivery speed to customer service. We’re always listening and working every day to make your experience even better. Take care.

Supplies

Easy to navigate the site . They had what I needed.

Verified Shopper

Easy

Simple straightforward shopping fast delivery

Verified Shopper

Nebulizer supplies

There was no problem ordering the supplies and they came intact without issues. The only thing I would have liked to see is faster shipping. Not Direct Home Medical's issue or the delivery service. It came when they said it would.

Verified Shopper

Trek S Portable Compressor

Great help! Great information! Prompt service!

Verified Shopper

Very Thorough Service

From order to supplying requested prescription, everything was professional and I appreciate the security involved.

Verified Shopper

I need breathing tubing all the time, and they always delivered the highest quality product at the most reasonable price

It is always a pleasure to order from this company. I love when they have sales or discounts that will provide me with the equipment that I need. Thank you very much for being an honest and responsible company.

mommary

Great Transaction

Easy to order and fast delivery!

Verified Shopper

C-pap filters

It's great to get this additional filter for my health. I will continue to use this and I breath better and never get sick.

Verified Shopper

AirSense 11 CPAP Accessories

Purchased the diswasher safe Air Chamber and Air Outlet adaptor. Have not been able to get these from my regular supplier. Super fast shipping and reasonable pricing. Will be purchasing other items in the future from them.

Verified Shopper

Good company to deal with

Ordering as simple as ever.

Verified Shopper

Job well done

The experience was very positive

Verified Shopper

Excellent Selection

The website was easy to use and I received the CPAP mask I ordered sooner than expected.

Verified Shopper

Quality

Had all I needed. I’ll be a return shopper

Verified Shopper

Excellent service and product

I am very pleased with my order. It promptly processed and arrived as scheduled.

Verified Shopper

Good selection, Quick shipping, Fair pricing / shipping costs.

Web site was user friendly. Selection of products got me what I needed. Quick shipping at a fair cost.

SteveDoo

5 Stars from Verified Shopper

First time purchase Very satisfied with whole process from ordering to shipping. Highly recommend

Verified Shopper

Excellent customer service

The agent I spoke with was empathetic and attentive to my request.

Verified Shopper

Cpap supply

Was quick easy and delivered on time !!! Thank you

Verified Shopper

Nebulizer Mask

Easy to place & Pay for medical supplies online. Shipment arrived on time. Product was as described. Thank you.

Verified Shopper

Perfect

Was so happy to the nose pillows like I use on my home CPAP available now for my mini. Excited to take it on my next trip!

Verified Shopper

Cannula Tubing

I have been buying from this company for a few now’s they always have in stock what I’m buying and very quick turn around with great pricing.

Verified Shopper

Excellent customer service

Always friendly caring reps that understands my needs and takes time to get the correct product I need.

Verified Shopper

Excellent

I have never found a company with as many competent, caring employees as Direct Home Medical. Everyone is knowledgeable and helpful. Thank you for the wonderful service. Aloha, Myrna

Verified Shopper

Service excellence

Right price and on time delivery

Verified Shopper

Purchase of CPAP Supplier

Very easy to work with. Easy to order online. Reasonably priced CPAP Supplies. Quick delivery and professional follow up. Very good customer service.

Verified Shopper

5 Stars from Reinedj

Very easy to talk to and get the help and direction for what product I needed.

Reinedj

Outstanding customer experience

Every time I order replacements for my ResMed CPAP mini and ResMed Autoset I get the greatest quality products at the right price with fast delivery.Very satisfied and I recommended already to all my friends.

DanRo98

great service

I"am very happy with the product it was just what I wanted and the service is faster than ever.keep up the good work I'll be back again soon.rebeccs s tjarks

Verified Shopper

Pari Star & Hoses

Easy ordering, delighted finding hoses at this price. First use of Pari Star nebulizer. Arrived on time!!

Verified Shopper

Easy to do and delivered quickly

No real issues to report. Website was easy to use. Items were in stock, shipped and receivied as advertized

Verified Shopper

5 Stars from Verified Shopper

Ordering was easy and delivery was quick.

Verified Shopper

Excellent service and product

Ordering was very easy and convenient. The product arrived a day before it was due to arrive and they kept me up to date at all times. The price was reasonable and the quality of the product is excellent. It is very adjustable and comfortable to wear and it fitted the hoses on my machine with no problems. I will definitely use them again for future purchases as I got exactly what I ordered. Great Experience. Thank You

Verified Shopper

Just as promised

Just as promised.......................

Verified Shopper

Terrific nebulizer

Figuring out which nebulizer I needed was quite easy on the website. Purchasing it was a snap and the company was very responsive and shipped it straight away. I love it! I could not be happier!

Verified Shopper

Sandy

Very easy to navigate website. Best prices around for cpap supplies. Very fast shipping. Thank you.

Verified Shopper

Excellent Medical Supplies

Fast service! Good quality product.

Verified Shopper

5 Stars from Verified Shopper

All the Cpap supplies I ordered arrived a couple days early and everything was in great condition. One satisfied customer.

Verified Shopper

THANK YOU

About 3 weeks ago a part in my ResMed CPAP machine broke I contacted the company that services my machine and supplies to see if the device could be repaired They advised me that the machine was too old and they could not repair I contacted my doctor's office to get a prescription for a new machine They advised me that i would have to have a complete evaluation They arranged for this to occur, which i completed A couple of days later, i did a search on the internet for the broken part, which I found on DirectHomeMedical's website I ordered it and within a couple of days it arrived - DHM constantly updated me on the status of the delivery As soon as I repaired my machine, I had a good night sleep, scoring 100 on the device scale Thank you DHM for placing pictures of parts on your website, having them in stock and shipping them out immediately

Verified Shopper

CPAP Mask Purchase

Good price, easy purchase and quick, dependable shipment.

Verified Shopper

First time order

Everything arrived on time and exactly as expected.

Verified Shopper

Fast shipping

The Canullas arrived quickly, and were a great price. Thanks.

Verified Shopper

Great business, will shop from again

Easy shopping, quick shipping. Got products less than a week after ordering.

jenniferjeffords

Always a good expierence

Fast shipping and reasonable prices.

Garpost

CPAP supplies

Product was delivered and as represented. Easy to order and track shipping

Verified Shopper

5 Stars from Verified Shopper

I ordered my filters and they were delivered

Verified Shopper

5 Stars from Verified Shopper

All went well from order to delivery

Verified Shopper

Y Adapter For BIPAP

Exactly as described, better then the cheap ones the oxygen company was providing.

Verified Shopper

Good service

Excellent service.. well shop here again

Verified Shopper

CPAP

Needed to replenish my Dreamwear nasal head gear for my CPAP. Your site was easy to navigate and was a fast and efficient site offering several options for checkout. Items shipped within 2 days and received 2 days later. I will definitely use DirectHomeMedical.com for future gear.

Verified Shopper

Always helpful and reliable

I can always count on you to have my spacer when it’s time for replacement. Quality is top notch.

Verified Shopper

Fast, easy and professional

Happy to have found this company's website while price shopping supplies for my ResMed 11 CPAP machine. Not only did they have the best prices but also a super easy to use website that made finding what I needed fast and easy. Supplies received quickly and no issues at all with ordering process. Will definitely be a return customer. Thank you!

RobinFromAshland

CPAP Supplies

Accurate order delivered on time

Verified Shopper

Good service

The problem I experienced is a very bad plastic smell when I opened the bag of items.

Verified Shopper

Great Service

I ordered, it arrived, I partook. I enjoyed!

Verified Shopper

Quick

Easy to order. Received order in a couple of days.

Verified Shopper

Direct Home Medical

Ordering on line was very easy. Order was delivered 2 days early.

thomascollins-28577

Great shopping experience.

My order came right on time, and was exactly what I ordered. Thank you folks so much. I'll be back!

Verified Shopper

Resmed F30 mask

Quick shipping and as described, back to quality sleep again! Thanks DHM! Retired Marine

Verified Shopper

Outstanding

Even though the rep was not able to help me with the Nuance product due to circumstances beyond his control, he understood my question very clearly. He explained things very clearly and was quite obviously way more thoroughly trained than just an order taker.

Verified Shopper

CPAP headgear

Great. I knew what I needed. Ordered on line and it delivered on time. Thanks.

Verified Shopper

Excellent experience

I was referred by a company that I have used for 10 years due to the item that I was needing being out of stock and discontinued. The representative was friendly and very helpful and even found discounts for my order. Will definitely be using in the future.

Verified Shopper

Bigbuck

Easy to find item needed and fast shipping.

Verified Shopper

Great Purchase

Fast and easy process with no issues.

Verified Shopper

Nebulizer mask

Fast shipping. I was so glad to receive it earlier than expected. I ordered a mask July 12th from another company, and still haven't received that order yet. Big thank you from me!

Verified Shopper

Very good experience

This was my first time ordering from direct home medical. I was very happy with how I was kept informed every step of the way and my package arrived on time and exactly what I ordered! I will order again. Thank you!

Verified Shopper

Product was what I expected. Quick delivery.

Good service getting what I needed.

Verified Shopper

Good service!

Very helpful customer service. Will always order from this company.

Verified Shopper

Satisfied

I was helped with getting the products I was shopping for. It came in a timely manner. The only issue was did not receive a itemized sheet to submit to the insurance company. This occurs each time I order.

Verified Shopper

Very Good.

I am very happy with my Experience both with the Pricing and quick delivery Action.

Verified Shopper

Found my cushion!

I'm so glad you carry my cushion that Preferred Healthcare decided to not carry anymore!

Verified Shopper

5 Stars from Verified Shopper

All around good experience!

Verified Shopper

CPap supply perfect

Needed new filter door. Quick delivery and perfect fit. Excellent price.

Verified Shopper

Product selection to my liking

Looking for a softer product and I found one.

Verified Shopper

Needed supplies

Needed supplies and got them at a great price !

Verified Shopper

A little different

So this headset fits differently from the last time I purchased, but if I tighten it down enough I can make it quit leaking.

Verified Shopper

Just what I needed!

I ordered the charging dock for my Rhythm POC P2 and it arrived when promised. Works great! Thank you!

Verified Shopper

Oxygen Hose Swivels

These ordered & received swivels are very good & really help out for my elderly mother to get around from kitchen to bathroom without her oxygen concentrator hose getting all tangled up in knots. Wish I would have looked & researched first, because I would have preferred a better price & free shipping that's so readily available on sites like Amazon.

Verified Shopper

Well pleased.

I had lost a piece to my old nebulizer and it was inoperable. I looked at several medical supply companies online and the price of replacement was quite costly. I finally found DirectHomeMedical.com and was able to order exactly what I needed. The price was reasonable, the equipment was more modern than I had been using, and the service was prompt. Most importantly, I was able to get some much-needed relief for my worsening breathing problems.

Verified Shopper

much needed refresher of parts

very happy to have found the parts needed for replacement on my nebulizer. just what I needed.

Verified Shopper

Perfect transaction

Perfect transaction of the Salter 16soft 7 cannulas I purchased.

Verified Shopper

Great company with great products

Cannulas were very soft and much more comfortable than the ones I had. Delivery was faster than I expected. I definitely will be getting all my supplies from DirectHomeMedical from now on.

Verified Shopper

Efficient

I ordered a Cpap at a better price than anyone else offered and received it in a reasonable time.

Verified Shopper

Great service, fast delivery by "free" USPS. Appreciate discount on price by filling out email on site. Money well spent!

Everything was great dealing with Direct Home Medical

Verified Shopper

Everything went well.

Good prices, quick shipping., good communication.

Verified Shopper

Easy ordering, quick delivery

Easy website to navigate, easy ordering and prompt delivery, with lots of updates.

Verified Shopper

My Oxygen Needs

They had exactly what I wanted. It's exactly what it says it is. And it arrived earlier than anticipated. This is not my first time dealing with this company. I would go back many times if needed.

Verified Shopper

The best People.

Professional, Timely and courtious.

Verified Shopper

Easy peasy

Ordering canulas and having them delivered was fast and easy. Thank you!

Leftyleo19

It was great

From.order to receiving it was a really good experience. Will order from them again.

FantasticCat-79470

Cannulas

Ordered some Cannulas and got exactly what I ordered. Very happy with the ease of ordering and speed of delivery.

Verified Shopper

Easy ordering, quick service

I gave this 4 stars as I thought I ordered the nasal cushion not the nasal pillow; its kinda of confusing to distinguish the difference by the description. I like the pillow, its comfortable. Will be ordering the cushion also just because I think it will be more comfortable than the pillow.

Verified Shopper

Very friendly customer service.

Great experience with customer service. Easy to order and fast free delivery. All customer service assistance was very friendly and helpful

aakselrod

Neb.. Battery

Got More than I ask for! Thank You

Verified Shopper

Very good

They were helpful in helping me see what I needed and what to order. Then the order arrived in record time

Verified Shopper

Great service

Great Proce, Ordering was easy & Shipping was Very Timely,

Verified Shopper

Supplies Ordered for my Husband

Once a month I order nasal cannulas for my husband. I am very pleased everytime we receive my order. My husband is very satisfied with the products and you can't beat the price! Hope to order other products in the future. Thanks! Diane Bright

ladyd9162000

New Dream Station II

My three-year-old Dream Station II stopped functioning correctly and I needed to replace it with a new one. I contacted Direct Home Medical about purchasing a new one, sent them a copy of my prescription, and they had a new one shipped very quickly. It was well-packaged and in great condition. The price was very reasonable, and the sales person was a pleasure to do business with. I recommend this company without any reservation.

Verified Shopper